Customer Reviews for Southtown Motors

Lily Turner - 2009 Mazda CX-9

The staff was very friendly. We came in after work and they stayed until the deal was complete. I would recommend buying a car from here again.   

From on 11/21/2017

A Google User - . . .

Great selection, No frills or pressure! Great bunch of guys to deal with!

A Google User - . . .

I have known this family for over 30 years, have bought over 9 cars, sold them 12 trucks, and sold also, they helped me when i needed it personally, they have done everything they ever told me they would do. Honesty and character all the way. period. You will not find better people.

Gretchen Hansford - . . .

FANTASTIC experience!!

Kevin Isbell - . . .

Had a string of bad experiences until we pulled into Southtown. Mike greeted us at the door and was very helpful. We drove the car we were interested in, they made us their offer, handled financing and we were done. The offer was so good, there was no need to counter. They gave us a more than fair trade in value and took great care of us through the whole process. A+ all the way.

Auburn Dad - . . .

I helped my son buy a new car to start his new life after graduation from Auburn. These guys were friendly, no-pressure, organized, helpful, thoughtful, and set you at ease. We never felt uncomfortable through the whole experience. From start to finish everything was positive.

Eco-minded - . . .

They were very friendly and never pushy. They didn't try to lock you into any deals that you didn't want. The buying process was very smooth and they had all the paperwork ready for me when I was ready to close the deal. All I had to do was sign.

Bull RSV4 R - . . .

My wife and I were looking for a new used car, unfortunately we could not find anything locally. We contacted Scott at Southtown Motors and were able to work a deal almost in full over the phone. This was key because we were going to have to travel 240 miles to purchase a car we had only seen on the internet. Scott stayed in close contact with us as our deal progressed. Once we made it to Southtown Motors the deal happened quickly. The speed of the buying process was great, as we have a small child, the drive alone could have made for an unpleasant experience, but Scott and John got us signed sealed and delivered in an hour, so much better than sitting around for 2 or 3 hours haggling. Southtown even went so far as to order replacement parts and send them along with the car. They appreciated our trip to see them and we appreciate what they did for us. Both my wife and I would recommend them to future buyers.

TideFan - . . .

We have bought two vehicles previously from SouthTown Motors. Scott Neal was our ISM. Today he sold us another great Van and we couldn't be happier. Great vehicle and got us a great APR on our loan. Great Job SouthTown and Scott.

WendyOM - . . .

Mike and the guys at Southtown Motors treated me like a part of the "family." They went above and beyond my expectations. I was on a limited budget, and they helped me to get the best car possible for my needs. Thanks, guys!

AlaFanLAMan - 1999 Chevrolet Blazer

Recently stopped by dealership searching for a vehicle for a new teen driver. Mike Lawley and Scott Neal were instrumental in helping me to find the right vehicle at the right price. Minor repairs were requested and taken care of without question- ie bulbs, radio knobs. Although up in miles, 140000, ended up purchasing a 1999 Chevy Blazer. Great first vehicle for a teen- safe and perfect for getting around town. I was able to get the perfect vehicle, at the right price with unbeatable service. If you have a teen driver, you are considering a first vehicle, go and see these folks. The most enjoyable car buying experience that I have ever had. Thanks Scott, Mike and Jon.

Joe & Patsy Littleton - 2008 Ford Edge

My husband and I bought a 2008 Ford Edge from SouthTown Motors and we love it. Our sales person was Scott and he was awesome. He was very knowledgable about the automobile. He gave us a great deal that we are proud of. We have had so many comments about our car and we always put in a plug for SouthTown Motors. Great bunch of people. Thank you very much.

Valeria - 2006 Pontiac Solstice

I was very pleased with the service I received at Southtown Motors, Pelham, AL. I was driving past the dealership and I saw a car that caught my eye. I called on Friday evening and spoke with a salesman (very friendly). I received a prompt return call from their Financing Dept. An appointment was made to come and test drive the vehicle on Saturday. Upon entering the building, I was met by a smiling face directing me to the appropriate person. After test driving the vehicle, I met with their finance department and that p.m., I was driving home in my dream vehicle. The purchase went very smoothly as the staff was very efficient. There were no hidden charges, everything we discussed was placed in writing. I would highly recommend Southtown Motors to others with zero hesitation.

Nadya - 2007 Acura TL

I was looking to buy a car in February so I shopped around and went to different dealers to see which was best for me. I originally went to buy a car from "Jim Burke Nissan" and they were absolutely HORRIBLE, I refused to buy a car from them. I came into Southtown and was greeted by a very friendly salesman named Adam. I had the best shopping experience here and would most definitely recommend them to someone I knew interested in buying a car. I needed a few repairs on my car which was OK because the car was used. They handled it awesomely I went in explained to them what it was I needed fixed and viola all done. Thanks Adam for being so awesome!

Peggy Duncan - 2006 Ford Explorer Eddie Bauer

I had been looking for a car for over a month when I found Southtown Motors. I had been to several dealerships in Birmingham, Cullman, Jasper and all over, with nothing but a big headache and still no car. I’m telling you, I was put through the ringer with these places. So by the time I got to Southtown I was a bit hostile to say the least. Scott and Adam took great care of me. They treated me like family, and put me at ease right away. I got an amazing 2006 Ford Explorer fully loaded and I love my car. They got everything done for me that day, and took a load of worry off of me. I was very impressed with these guys I would recommend anyone to buy a car from them. THANKS GUYS!!

D.M. Knight - 2005 Infiniti G35

I just purchased an Infinity G35 from Southtown motors in Pelham. My salesman was Lee, but everyone I dealt with in the process was great! The overall experience was a pleasure! I got a great deal! My car has met, and exceeded my expectations. I would highly recommend including this location to be one of your stops when shopping for a vehicle! I'll be in the market for my oldest son a vehicle next year, and they will definitely be the 1st place on my list!

D Stone - Still In The Market

They were very friendly and helpful. I was looking for a used car. They help me plan my future. I will be going back to them real soon.

Southtown Motors - Customer Appreciation Day

Southtown Motors would like to thank you for being a loyal customer. As a thank you, we will be hosting Customer Appreciation Day to all our current and future customers. Please join us on August 10 2013 at 12:00 pm so we can celebrate together. We will have BBQ ribs, refreshments, live music, gas gift cards, great specials and MUCH MORE and don't forget Southtown Motors will not charge taxes for the whole month of August. See you here. Our customers are the key to our success!